Establish a New eMarket

Overhead view of a person working on a laptop with spreadsheets.

Why Establish an eMarket?

Western departments can simplify payments, event registrations, and online sales with a customized eMarket storefront. Whether you’re selling goods, hosting events, or managing program fees, eMarket provides a secure, efficient, and customer-friendly solution. With eMarket, your department can:

  • Eliminate cash handling and paper processes
  • Post payments instantly to the your funding string
  • Save time on reconciliations and deposits
  • Offer a seamless, secure payment experience for customers
  • Customize your storefront to fit your brand
  • Access detailed reports in multiple formats, delivered to your inbox

First Steps to Establish Your eMarket

Step 1: Review the Guidelines

Start by reviewing the eMarket Guidelines to understand requirements and best practices.

Step 2: Submit a Request Form

Complete the eMarket Site Request eSign Form (one form per event, service, or storefront).

  • Be sure to route the form to your department’s Financial Manager/Budget Authority — forms without approval will be returned.
eMarket Site Request Form

Follow-up Steps to Finalize your eMarket

Once your request is received, the eMarket team will reach out to schedule a setup meeting. This is where you’ll discuss store design and functionality.

Prepare to bring the following information for your storefront to your eMarket meeting:

  • Product names, descriptions, and pricing
  • Information you want collected at checkout
  • Any custom messages for your customers
  • Any banners or images you would like on your site

After your store is built, your department will be provided a URL to review the site. Once approved, your eMarket will be ready to go live!
Person working on laptop in a building with window to WWU track and field in background.

Requesting Alternatives to eMarket

While eMarket is Western’s standard tool for online payments, we understand that unique situations may require different solutions. If your department needs to use software outside of eMarket, you’ll need to complete the E-Commerce Authorization Form. This process ensures compliance, security, and proper contracting with the selected vendor — often through an RFP.

E-Commerce Authorization Form