Establish a New eMarket
Why Establish an eMarket?
Western departments can simplify payments, event registrations, and online sales with a customized eMarket storefront. Whether you’re selling goods, hosting events, or managing program fees, eMarket provides a secure, efficient, and customer-friendly solution. With eMarket, your department can:
- Eliminate cash handling and paper processes
- Post payments instantly to the your funding string
- Save time on reconciliations and deposits
- Offer a seamless, secure payment experience for customers
- Customize your storefront to fit your brand
- Receive detailed reports in multiple formats, delivered to your inbox
First Steps to Establish Your eMarket
Step 1: Review the Guidelines
Start by reviewing the eMarket Guidelines to understand requirements and best practices.
Step 2: Review our Example eMarket
Take a few minutes to explore our example eMarket site. This will help you see how information is typically organized on a site and what types of details you can include for your customers.
Step 3: Submit a Request Form
Complete the eMarket Site Request eSign Form (one form per event, service, or storefront).
Important Tips for the Request Form:
- Budget authority approval is required. Your request must be approved by your department’s financial manager and/or budget authority. Forms submitted without approval will be returned.
- Chart 2 funding strings require additional approval. Requests that include a Chart 2 funding string must also be routed through the Foundation for approval.
- Donation-only sites cannot be created in eMarket. If your goal is solely to accept donations, please contact the Foundation for assistance at forwestern@wwu.edu.
- Confirm your fee is approved. The form will ask whether your fee has been approved. If you are unsure, check with your budget authority. If approval is still needed, submit a Service Fee Request Form first.
- Allow at least two weeks for setup. Please submit your request at least two weeks before your desired launch date. Earlier submissions help ensure your site is ready on time.
Follow-up Steps to Finalize your eMarket
Be prepared to share the following information with the eMarket team when they reach out to you:
- Product names, descriptions, and pricing
- Information you want collected from customers at checkout
- Any custom messages for your customers
- Any banners or images you would like on your site
Once your request is received and passes the initial review, the eMarket team will reach out by email to discuss the details of your store’s design and functionality. This is the time to share any specific design ideas or features you identified while reviewing the example eMarket site.
After your store is built, your department will be provided a URL to review the site. Once approved, your eMarket will be ready to go live!
Requesting Alternatives to eMarket
While eMarket is Western’s standard tool for online payments, we understand that unique situations may require different solutions. If your department needs to use software outside of eMarket, you’ll need to complete the E-Commerce Authorization Form. This process ensures compliance, security, and proper contracting with the selected vendor — often through an RFP.