Welcome to the Student Business Office

Thank you for visiting the Student Business Office (SBO) website.  We are here to help you navigate your charges, payments, credit balances, and more.  Did you know you can accomplish most of your business with us online?  You can make your Western Account payments online, book an appointment to discuss your Western Account with one of our specialist, or visit our How To library for helpful videos. 

Still have questions? We are available Monday through Friday from 8 a.m. to 4:30 p.m. by email at sbo@wwu.edu and phone at 360-650-2865.

See additional Western resources below.

Checklist 4 Success

Release of Financial Information

Complete this esign form to allow the Student Business Office to speak with authorized individuals regarding your account.

Authorization to Apply Financial Aid Funds

Complete this esign form to allow financial aid funds to pay for more than just tuition, fees, and room & board.

Payer Invitation

Designate a parent or other third party to receive statement notifications, view your balance, and make payments to your account.

Direct Deposit

Sign up for direct deposit to prevent a delay in receiving refunds applied to your Western Account Online, including refunds from excess financial aid disbursements. Visit  refundselection.com to enroll.

Old Main Fall Leaves
Red Square Fall

Spring 2024 Important Dates

March 24: Payment Plan enrollment opens

March 29: Financial aid will begin disbursing to accounts

April 2: Tuition and fees, housing and meal plan charges due

April 8: Last day to withdraw from WWU or drop a class with full refund (ends at midnight)

April 15: Last day to pay account before late charges are assessed

May 1: Last day for half-tuition refund when dropping a class (fees are not refunded)

Visit the Registrars Office website for a full list of important dates and deadlines

Questions about paying on time?

Visit our When, Where and How to Pay page to learn more!

Mandatory fees? What are those?

Find out what fees are charged based on your course load. If you have a question, book a virtual appointment today and a Billing Specialist will go over your student account with you.

Cherry Blossoms in the Spring

Virtual Scheduler

Book a virtual meeting to discuss your Western Account with one of our specialists.

Note: Virtual meeting times may be limited at this time

Schedule a Meeting

2023 Financial Aid, Payments & Housing Webinar Recordings

WWU Resources