How To

How-To Videos

Pay with an eCheck (Free)

Pay with a Card (2.75% Fee)

Send a Payer Invitation

View your Statement

Step-by-Step Directions

  1. The credit card service fee is 2.75% of the payment amount and is non-refundable. Debit cards are processed as credit cards if the number on the front of the card is used. Please note that there is NO charge to the student or other bill payer for an eCheck payment.
  2. Go to the Student Business Online homepage.
  3. Click on Students under 'Make a Payment'. You may need to enter your Western username and universal password.
  4. You are now in your Western Account Online. At the bottom right, Click on Make a payment and then click on Payment on Account.
  5. Enter in the amount you wish to pay and then click add to payment at the bottom of the screen.
  6. If you entered in the correct amount, scroll down to the bottom of the screen and click on continue. If you need to change the amount, click on edit details and enter the correct amount before you click continue.
  7. Under payment method, click on the down arrow and select new credit or debit card.
  8. Enter in the required information. Make sure to verify the bank account information is correct.
  9. If you plan on using this account to pay future student account charges, click the box to save the card for future use and create a name for the card.
  10. Read the terms and conditions and click on the box next to I agree to move to final confirmation.
  11. If everything looks correct, click continue and you are all done.

  1. To make a payment using an eCheck, go to the Student Business Online homepage.
  2. Students: Click on Students in the 'Make a Payment' section. You may need to enter your Western username and universal password
  3. Authorized Payer: Click on Parents in the 'Make a Payment' section. You may need to enter your username and password
  4. Guest: Click on Parents in the 'Make a Payment' section. Then, click on 'Pay as a guest'. You will need your student's W number and last name.
  5. You are now in your Western Account Online. At the bottom right, click on Make a payment and then click on Make a payment on your account.
  6. Enter in the amount you wish to pay and then click add to payment at the bottom of the screen.
  7. If you entered in the correct amount, scroll down to the bottom of the screen and click on continue. If you need to change the amount, click on edit details and enter the correct amount before you click continue.
  8. Under payment method, click on the down arrow and select new bank account.
  9. Do not attempt to use credit card cash advance checks, brokerage account checks or any other checks marked "Do Not Use for ACH". Your Debit/ATM card number is NOT your checking or savings account number.
  10. Enter in the required information. Contact your financial institution to make sure your account is ACH capable. 
    Bank Account Information
  11. If you plan on using this account to pay future student account charges, click the box to save the account for future use and create a name for the bank account.
  12. Read the terms and conditions and click on the box next to I agree to move to final confirmation.
  13. If everything looks correct, click continue and you are all done.

  1. First, navigate to the Student Business Online homepage.
  2. Under 'Make a Payment' click on Students.
  3. You may be asked to enter your Western username and universal password.
  4. You are now in your Western Account Online. From here, click on your name in the upper left.
  5. Under the Payers section, select Send a payer invitation.
  6. A box will appear for you to enter in your payer’s information. The payer will then receive an email notification allowing access to make a payment or view statements. If your payer has forgotten their password, they need to contact you in order to remove them as a payer.
  7. You can then send a new payer invitation the same way you did before. The email notification the payer will receive allows them to set up new credentials.
  8. Please note, your authorized payer must contact you if they need their password reset. The SBO is unable to reset authorized payer passwords.

Almost all students will receive at least one refund during their time at WWU, for a variety of reasons. A refund happens when a credit is applied to your account without any charges for it to pay.

Some of the most common sources of refunds are:

  • Housing deposit returns: When a student moves out of an on-campus resident hall, their housing security deposit will be credited to their account.
  • Financial aid disbursements: Students that receive financial aid may receive more aid than the total amount of charges on their account. Any aid in excess of account charges is refunded.
  • Over payments: When a payment is made to a student account that exceeds the charges on the account, the extra funds are refunded to the student.

BankMobile will send you instructions that you’ll need at RefundSelection.com to select how you’d like to receive refunds. For more information about BankMobile, visit this link: https://bankmobiledisbursements.com/how-it-works/.

  1. To log in to your Western Account Online, first navigate to the Student Business Online homepage.
  2. Students: Click on Students in the 'Make a Payment' section. You may need to enter your Western username and universal password
  3. Authorized Payer: Click on Parents in the 'Make a Payment' section. You may need to enter your username and password
  4. You are now logged in to your Western Account Online. To access your statements, on the left-hand side click on Statements.
  5. You will be shown a list of all statements available for viewing. To view one, click on the view icon next to the statement.

Pay On Time